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Measuring Patient Experience: Stories from Early AdoptersExternal Link

Video February 26, 2013
Q Corp
On February 26, 2013 Q Corp hosted an event to share information about measuring and improving the patient experience of care. James McKeon talks about efforts of The Doctor's Clinic.

Filed In:

  • Measurement and Reporting
  • Community Convenings
  • Patient Experience

Using Patient Experience Survey ResultsExternal Link

Video February 26, 2013
Q Corp
On February 26, 2013, Q Corp hosted an event to share information about measuring and improving the patient experience of care. Larry Morrissey, MD, talked to participants about lessons he learned in using patient experience survey results.

Filed In:

  • Measurement and Reporting
  • Community Convenings
  • Patient Experience

Importance of CG-CAHPS Surveys 2013 and BeyondExternal Link

Video February 26, 2013
Q Corp
On February 26, 2013 Q Corp hosted an event to share information about measuring and improving the patient experience of care. Dale Shaller and Jeanene Smith, MD, discuss the importance of adopting the CG-CAHPS survey as a tool for measuring patient experience.

Filed In:

  • Measurement and Reporting
  • Community Convenings
  • Patient Experience

Information for a Healthy Oregon: 2012 Statewide ReportPDF Link

Report July 18, 2012
Q Corp
Q Corp's annual statewide report on health care quality and utilization. Among the findings from the 2012 report, one in six emergency department visits for children in Oregon are potentially avoidable. Of those potentially avoidable visits, over 90 percent result from eight common conditions, such as ear infections and colds. The report also reveals that potentially avoidable hospital admissions vary by county by more than six fold.

Filed In:

  • Measurement and Reporting

CareOregon Member Advisory Council OverviewPDF Link

Presentation February 8, 2012
CareOregon
This presentation provides an overview of how the CareOregon Member Advisory Council was formed, the purpose it serves, the members that form the council, and their vision for the future.

Filed In:

  • Consumer Engagement