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Providence Patient and Family Advisory Council Overview

Presentation February 1, 2012

Providence Medical Group

Program Coordinator Angela Mitchell presented on the role of the Providence Medical Group's Patient and Family Advisory Council, including contributions the council made, projects that were currently in progress and provided further recommendations for patient and family advisor roles.

Providence Patient and Family Advisory Council Story

Presentation February 1, 2012

Providence Medical Group

This presentation covers the steps Providence Medical Group (PMG) took to develop their Patient and Family Advisory Council (PFAC). It addresses everything from recruitment of advisors, to developing a team, to the different projects they worked on, how they were engaged in leadership meetings, contributions they had made to patient and family centered care, and projects planned for the future.

Oregon Medical Group Commons Article

Publication February 1, 2012

Oregon Medical Group

An Oregon Medical Group newsletter article featuring the Patient Advisory Council.

CareOregon Member Advisory Council in the News

Publication February 1, 2012

CareOregon

A January 2012 article in CareOregon's newsletter highlighting CareOregon's Member Advisory Council.

CareOregon Better Together Take Two

Resource February 1, 2012

CareOregon

A marketing brochure promoting the benefit of working with a Patient/Family Advisor.

Providence Patient and Family Advisory Council Charter

Resource February 1, 2012

Providence Medical Group

The Patient and Family Advisory Council charter outlining terms of membership, roles and responsibilities, meeting frequency, vision statement and guidelines contract.

CareOregon Member Centricity Charter

Resource February 1, 2012

CareOregon

The Member Advisory Council Charter for CareOregon, outlining the terms of membership and purpose served by the council.

CareOregon Member Advisory Council Tracker

Resource February 1, 2012

CareOregon

A form designed to track projects, tasks associated with a project, time requirements, and advisory council members who participated.

CareOregon Member Advisory Council Minutes

Resource February 1, 2012

CareOregon

An example of the format in which minutes were recorded for Member Advisory Council meetings.

CareOregon Member Advisory Council Agenda Packet

Resource February 1, 2012

CareOregon

An example of a CareOregon Member Advisory Council meeting agenda and supplemental materials.

Providence Teambuilding Handout

Resource February 1, 2012

Providence Medical Group

An example of a form completed by Patient and Family Advisors as a teambuilding activity.

Providence Patient and Family Advisory Council SharePoint Site

Resource February 1, 2012

Providence Medical Group

An example of a website attributed to a Patient and Family Advisory Council.

Providence Patient and Family Advisory Council Agenda – Sample

Resource February 1, 2012

Providence Medical Group

An example of an agenda used for a Patient and Family Advisory Council meeting.

Providence Advisor Bio Form

Resource February 1, 2012

Providence Medical Group

A form capturing the biographical information of a Patient and Family Advisor, including background, skills and interests and vision for the council.

Providence Project Request Form

Resource February 1, 2012

Providence Medical Group

A form completed to request Patient and Family Advisory Council participation or input in a specific project which included a description of the project, timeline, goals and vision for the Advisory Council's role in the project.