Consumer Engagement

A script created for fielding calls from patients inquiring about the Patient Advisory Council.

A list of frequently asked questions and answers for those interested in becoming a Patient and Family Advisor.

A form created for those to complete who were interested in becoming a Patient/Family Advisor.

An outline of 10 steps for being a successful patient advisor from Linda Horton-St. Hubert and Geneva Morrison.

This presentation offers a background of PeaceHealth Medical Group, improvements led by their patients and family members, the recruitment of patient advisors, the establishment of their Patient Advisory Council and contributions the council had made to the organization.

A form capturing the biographical information of a Patient and Family Advisor, including background, skills and interests and vision for the council.

This presentation provides an overview of the importance of engaging patients and families in health care decision making, offers ideas for projects and roles for family and patient advisors, provides tips for integrating patient and family advisors and overcoming potential obstacles, and identifies qualities and skills to look for in potential referrals.