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Importance of CG-CAHPS Surveys 2013 and BeyondExternal Link

Video February 26, 2013
Q Corp
On February 26, 2013 Q Corp hosted an event to share information about measuring and improving the patient experience of care. Dale Shaller and Jeanene Smith, MD, discuss the importance of adopting the CG-CAHPS survey as a tool for measuring patient experience.

Filed In:

  • Measurement and Reporting
  • Community Convenings
  • Patient Experience

Information for a Healthy Oregon: 2012 Statewide ReportPDF Link

Report July 18, 2012
Q Corp
Q Corp's annual statewide report on health care quality and utilization. Among the findings from the 2012 report, one in six emergency department visits for children in Oregon are potentially avoidable. Of those potentially avoidable visits, over 90 percent result from eight common conditions, such as ear infections and colds. The report also reveals that potentially avoidable hospital admissions vary by county by more than six fold.

Filed In:

  • Measurement and Reporting

CareOregon Member Advisory Council OverviewPDF Link

Presentation February 8, 2012
CareOregon
This presentation provides an overview of how the CareOregon Member Advisory Council was formed, the purpose it serves, the members that form the council, and their vision for the future.

Filed In:

  • Consumer Engagement

CareOregon Member Advisory Council UpdatePDF Link

Presentation February 1, 2012
CareOregon
This presentation touches on the role of the Member Advisory Council in engaging patients and families as leaders in health care transformation, contributions the council had made and their vision for the future. It also highlights the Member Advisory Council's work plan, goals and metrics.

Filed In:

  • Consumer Engagement

Providence Patient and Family Advisory Council OverviewPDF Link

Presentation February 1, 2012
Providence Medical Group
Program Coordinator Angela Mitchell presented on the role of the Providence Medical Group's Patient and Family Advisory Council, including contributions the council made, projects that were currently in progress and provided further recommendations for patient and family advisor roles.

Filed In:

  • Consumer Engagement