The Patient-Centered Primary Care Institute is hosting a webinar on recruiting, training, retaining and supporting patients in quality improvement activities. A patient advisor from the Providence Health System Patient and Family Advisory Council will also share insights.
The Institute's patient experience webinar will address the benefits of measurement, availability of standardized surveys, fielding methodology and use of results for improvement.
This webinar will highlight strategies for engaging providers and office staff in patient experience of care survey data, as well as methods for engaging and partnering with patients in the collection and use of data.
Watch this recorded webinar hosted by the Patient-Centered Primary Care Institute to learn why the Physician Orders for Life Sustaining Treatment (POLST) and Advanced Directives are an essential part of comprehensive, patient-centered care.
This webinar hosted by the Patient-Centered Primary Care Institute will orient participants to trauma theory and the health consequences of trauma, introduce the concept of Trauma-Informed Care, and describe its benefits for improving patient experience, quality of care and health outcomes.
