When patients are diagnosed with a chronic disease, health professionals often provide initial health education and have little capacity for further support. Ongoing support and reinforcement of self-care skills can be provided by community-based resources including evidence-based self-management workshops. This webinar will discuss the process of patient referral to self-management programs as an important element of care coordination which can improve patient satisfaction, engagement, and health outcomes, and will discuss ways to integrate referrals into clinic workflow.
At the conclusion of this event, participants will be able to:
- Articulate the need for care coordination and formal referral management.
- Explain how care coordination fits into the larger cope of healthcare transformation efforts.
- Design a complete workflow for referral in their own healthcare setting.
HealthInsight New Mexico is accredited by the New Mexico Medical Society to provide continuing medical education for physicians.
HealthInsight New Mexico designates this Live Event for a maximum of [ 1 ] AMA PRA Category 1 Credit(s) tm. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Janet Tennison, PhD, MSW, LCSW
Janet Tennison has worked as a Practice Facilitator for five and a half years at HealthInsight. She has assisted primary care practices with implementing formal referral management processes for quality improvement projects, particularly in the area of Patient-Centered Medical Home recognition and in the National Beacon Project, where she assisted practices in referring patients with diabetes to community organizations for assistance.
Self-Management Workshop Graduate
Deanne is a lifelong resident of Salt Lake City. She has been married to David M. Curtis for 37 years. She has 3 daughters and 7 grandchildren. She graduated from Skyline High School. Deanne got her bachelors degree in Educational Psychology from BYU and her master's degree in Communicative Disorders also from BYU. Deanne worked for Granite School District as a Speech/Language Pathologist in Special Education Preschool. Her hobbies include knitting, reading, quilting, and tending grandchildren. She enjoys her daily walks in her neighborhood. Deanne likes to spend her time doing community service in her church and has served on the auction committee for the University of Utah Hospital Foundation. She resides with her husband and her toy Australian Shepherd Enzo.