Resources for Patient/Family/Member Advisory Councils

Leadership Orientation:

1. Providence Medical Group Leadership Orientation/Request for Patients as Advisors Referrals PowerPoint presentation
2. Providence Patient and Family Advisory Council Story PowerPoint presentation
3. Providence Patient and Family Advisory Council Accomplishments October 2011
4. Providence Patient and Family Advisory Council Overview PowerPoint presentation
5. CareOregon Member Advisory Council Overview
6. CareOregon Member Advisory Council Update
7. CareOregon Member Advisory Council Orientation PowerPoint presentation
8. PeaceHealth Medical Group Patient Advisory Council Quality Improvement Efforts Presentation
9. PeaceHealth Medical Group Patient Advisory Council Accomplishments 2008-Present

Recruitment:

1. Providence Medical Group Advisor Application
2. Providence Medical Group Advisor Information Sheet
3. Providence Medical Group Interview Questions (Patient and Staff formats)
4. Providence Advisor Job Description
5. Oregon Medical Group Patient/Family Advisor Interest/Application Form
6. Oregon Medical Group Patient/Family Advisor Interview Questions
7. Oregon Medical Group Patient/Family Advisor Recruitment card
8. St. Charles Family Care-Redmond Patient and Family Advisor Recruitment Card
9. CareOregon Member Advisory Council Application
10. CareOregon Member Advisory Council Brochure
11. CareOregon Open House Invitation: the Voices of CareOregon’s Members Matter
12. PeaceHealth Medical Group Recruitment Card: From Provider Perspective
13. PeaceHealth Medical Group Recruitment Card: From Patient Advisor Perspective
14. PeaceHealth Medical Group Script: For patients calling in about Patient Advisory Council
15. PeaceHealth Medical Group Script: For patients calling in about Patient Advisory Council and were referred by their provider
16. PeaceHealth Medical Group: Patient and Family Advisors-Frequently Asked Questions
17. PeaceHealth Medical Group: Patient/Family Advisor Sign-up Form
18. PeaceHealth Medical Group: Patient/Family Advisor Interview Questions

Patient/Family Advisor Orientation:

1. Oregon Medical Group Ground Rules
2. Oregon Medical Group Patient Advisory Council Mission Statement
3. Oregon Medical Group-Patient and Family Advisors-Frequently Asked Questions
4. Oregon Medical Group Patient Family Advisory Council Overview
5. CareOregon Member Advisory Council Code of Conduct
6. CareOregon Member Advisory Council Welcome Letter
7. PeaceHealth Medical Group: Congratulations! You have been selected as a PeaceHealth Medical Group Patient Advisor
8. PeaceHealth Medical Group Patient Advisory Council Team Agreements
9. PeaceHealth Medical Group Patient Advisory Council Confidentiality Agreement
10. PeaceHealth Medical Group Patient Advisory Council-Resource Materials Available
11. PeaceHealth Medical Group Patient Advisory Council Member Handbook Table of Contents
12. PeaceHealth Medical Group: Patients as Partners in their Own Care
13. PeaceHealth Medical Group: Patient-Centered Principles and Tools for Advisors
14. Patient Advisors in Team Meetings
15. PeaceHealth Medical Group: Words of Advice
16. PeaceHealth Medical Group: The Successful Patient Advisor: Tips and FAQ’s

Advisory Council Support:

1. Providence Medical Group Patient and Family Advisor Profile
2. Providence Medical Group Patient and Family Advisor Hours Tracker
3. Providence Project Request Form
4. Providence Advisor Bio Form
5. Providence Patient and Family Advisory Council Agenda – Sample
6. Providence Patient and Family Advisory Council SharePoint Site
7. Providence Teambuilding Handout
8. CareOregon Member Advisory Council Agenda Packet
9. CareOregon Member Advisory Council Minutes
10. CareOregon Member Advisory Council TRACKer
11. CareOregon Advisory Council Success Tracker
12. Oregon Medical Group’s Patient and Family Advisor Tracking Sheet
13. Oregon Medical Group Manual Patient Advisory Council Timesheet
14. PeaceHealth Patient/Family Advisor Profile Sheet
15. PeaceHealth Medical Group Patient/Family Advisor Tracking Sheet

Charters:

1. PeaceHealth Medical Group Patient Advisory Council Charter
2. CareOregon Member Centricity Charter
3. CareOregon, Member Advisory Council By Laws
4. Providence Patient and Family Advisory Council Charter

Materials Developed by Advisors:

1. St. Charles Family Care-Redmond Patient Advisory Board Patient Satisfaction Survey
2. CareOregon Better Together Take Two
3. PeaceHealth Medical Group Patient Advisory Council-Patient Exit Survey
4. PeaceHealth Medical Group: Patient Advisory Council Monthly Questions That Matter (excerpted for medical group newsletter)
5. PeaceHealth Medical Group Patient Advisory Council Presentation on Patient Advisory Council Accomplishments-2010

Other:

1. CareOregon Annual Report
2. CareOregon Member Advisory Council in the news
3. Oregon Medical Group Commons Article