Hospital Quality Network

The Hospital Quality Network is a nationwide learning network of over 130 hospitals working together to improve the quality and safety of patient care in 17 communities. Nearly a quarter of Oregon hospital (13) are participating in the program:

Ashland Community Hospital, Ashland
Bay Area Hospital, Coos Bay
Lake District Hospital, Lakeview
Mid-Columbia Medical Center, The Dalles
Oregon Health & Sciences University, Portland
Pioneer Memorial Hospital, Prineville
Samaritan Albany General Hospital, Albany
Silverton Hospital, Silverton
Sky Lakes Medical Center, Klamath Falls
St. Charles Medical Center, Bend
St. Charles Medical Center, Redmond
Tuality Community Hospital, Hillsboro
Willamette Valley Medical Center, McMinnville

Participating hospitals will develop and share quality improvement tools, strategies and lessons learned to improve care delivery in one or more of three areas: reducing readmissions, increasing throughput, and/or improving language services.

In the Reducing Readmissions component, hospital teams will focus on cardiac care, with the specific goal of reducing readmission rates among heart patients. The initiative will focus on cardiac care because the recommended standard of care for cardiac patients is clear and accepted among medical professionals nationwide.

In the Increasing Throughput component, hospital teams will focus on making their emergency departments more efficient. The process of getting patients through the emergency department in a timely manner, either to be treated and released, or assigned a bed in an appropriate hospital unit, is known as “throughput.” Slow throughput frustrates patients and impedes high-quality care.

In the Improving Language Services component, hospital teams will work to improve the care experience for patients who speak or understand limited English. Hospitals will work to ensure that these patients receive their initial assessment and discharge instruction from a qualified language services provider. These two points in care are especially critical for ensuring quality outcomes.

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